When your order leaves and how it gets there

Production time

Most orders enter production within a few hours of checkout and are handed to the courier in 2 to 4 business days. Larger jobs and unusual products (all-over prints, embroidered hoodies) can take up to 7 business days — the product page shows the exact range before you buy.

You'll get an email the moment your package is picked up, containing the tracking number.

Delivery time and rates

Romania

• Standard: 1–3 business days · 19,99 RON
• Express: next business day · 34,99 RON
• Free standard shipping on orders over 250 RON

European Union

• Standard: 3–6 business days · €7.90
• Express: 1–2 business days · €19.90
• Free standard shipping on orders over €75

United Kingdom, Switzerland, Norway

• Standard: 5–8 business days · €14.90
• Import duties and VAT may apply on arrival; these are collected by the courier, not by us.

Rest of the world

We ship to most countries via DHL Express. Rates are calculated at checkout based on weight and destination. Typical delivery is 7–14 business days.

Couriers we use

Inside Romania: Sameday and FAN Courier. Within the EU: DPD and GLS. Outside the EU and for express service: DHL Express.

Tracking

Every shipment is tracked end-to-end. The tracking link you receive updates within a few hours of the courier scanning the package — if it still shows no movement after 48 hours, write us and we'll chase it for you.

Wrong address, undeliverable packages

If a package comes back to the print house because the address was incorrect or no one was there to receive it, we'll contact you to arrange re-shipping. A re-shipping fee may apply.

You can update the delivery address from your account up until the order enters production — after that, it's locked.

Lost in transit

If tracking shows no progress for 10 business days inside the EU or 21 business days internationally, we open a claim with the courier and either reprint or refund your order. You don't have to wait for the claim to resolve.